My Recommended workouts seem to be from a different program/coach

Every time you open the asensei app you are recommended a new workout via the Up Next screen.  Normally you will follow asensei's recommendations to the end of the coaching program you are following, but a small number of users may have noticed that you were part-way through a program and asensei has started to recommend workouts from a different program or coach.  This is due to a recent update to our systems and we do apologise for the inconvenience. 

You should be able to resume recommendations from your desired program by manually setting it to be the current Active Program.  

To select the Active program:

• hit the Hey asensei [+] button in the bottom left of the Up Next conversation screen,
• then choose Workouts and you will be displayed a list of all of the programs currently available to you. 
• Identify the program that you wish to make active (the one you were working through).  Swipe left on the image tile for that program and tap Activate. You will be given the choice to either Start from Beginning of the program, or to Continue from where you got to previously in that program if you have previously performed some of those workouts.  To resume a program part-way through you must choose Continue.

Note that when you return to the Up Next conversation screen after changing the active program your recommendation will not automatically update immediately.  You will need to either conclude the currently active conversation by hitting Maybe Later and then What's next? to get a refreshed recommendation or you can kill the app and restart.  The recommendation will also refresh automatically when the app has been inactive for a day or so (as normal).

Apologies for any confusion this may have caused.

If you have any problems, or want to ask more, please contact us at [e-mail]