asensei is currently only compatible with iOS and iPadOS devices such as iPhones and iPads. For more information about Android see here.
For best results we recommend that you should be on an up to date version of iOS - we only guarantee support for iOS/iPadOS 13 and more recent versions. Older versions of iOS/iPadOS will usually work, and we are happy to help where we can, but as a small company we just can't guarantee full operation and support for legacy versions when issues arise.
We recommend that you use asensei on hardware which can run iOS 13, which means an iPhone 6 or any more recent model. Again, older devices may work, but we can't always guarantee support will be seamless, smaller screen sizes in particular may cause legibility issues and if a device doesn't support Bluetooth Low Energy then it won't be possible to connect asensei to a suitable rowing machine.
Please note that iPads do not support Apple Health and asensei will not sync data to Apple Health on any iPad.
If you have any problems please reach out to us at email@example.com and we'll do our best to help.
List of asensei compatible devices
This list is not exhaustive, but these devices should be compatible with asensei and run iOS13.
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone XS
- iPhone XS Max
- iPhone XR
- iPhone X
- iPhone 8
- iPhone 8 Plus
- iPhone 7
- iPhone 7 Plus
- iPhone 6s
- iPhone 6s Plus
- iPhone SE - screen size may cause some issues
- iPod touch (7th generation) - screen size may cause some issues, doesn't support Apple Health.
The following devices should be compatible with asensei and run iPadOS 13 or more recent versions:
- 12.9-inch iPad Pro (2015-2018)
- 11-inch iPad Pro (2018)
- 10.5-inch iPad Pro (2017)
- 9.7-inch iPad Pro (2016)
- iPad, 5th and 6th generations (2017-2018)
- iPad mini, 5th generation (2019)
- iPad mini 4 (2015)
- iPad Air, 3rd generation (2019)
- iPad Air 2 (2014)
asensei will run on these older devices, but support for bugs and new features can't be guaranteed.
- iPhone 5S (2013)
- iPhone 6 and 6 Plus (2014)
- iPad Mini 2 and Mini 3 (2013-2014)
- iPad Air (original, 2013)
Older devices may work, but we can't always guarantee support will be seamless; smaller screen sizes in particular may cause legibility issues and if a device doesn't support Bluetooth Low Energy then it won't be possible to connect asensei to a suitable rowing machine.