FAQ
- asensei App Quick Start Guide
- How do I gain access to more asensei workouts?
- Why can't I connect my PM5 via Bluetooth?
- Why doesn't my purchase on asensei.com show up in the asensei app?
- What do I get when I become an asensei subscriber?
- What do I do if I see the "Invalid Multipass request" error on asensei.com
- How do I manage my subscriptions?
- What's the best way to mount my iPad on the Concept 2 Rowing Machine?
- Clubs, Schools and Groups Discount
- I've just subscribed to asensei, now what?
- What does asensei do? A guide.
- Can asensei display live Heart Rate Data from Apple Watch?
- What does asensei connect to?
- Can I connect asensei to Apple Health?
- Does asensei work with WaterRower or other non-Concept 2 rowing machines?
- I've created more than one asensei account, what should I do?
- I can't remember what method I used to sign in to asensei, how do I find out?
- How do I make my PM5 reconnect to asensei automatically during a workout?
- What Rowing Programs are Available?
- My Recommended workouts seem to be from a different program/coach
- How do I use my free GOLD or SILVER memberships?
- Switching and Restarting Programs
- Can I connect asensei to Strava, Fitbit or MyFitnessPal?
- Why are my workout results not saving?
- How can I free up storage on my device?
- Can I connect Ergdata and asensei at the same time?
- Why have my stats stopped updating during a rowing workout?
- How do I connect a Heart Rate Monitor?
- Can I choose a workout manually?
- Can I delete a workout session summary?